Privacy Policy

Welcome to riverrock-casino.ca. Your privacy is important to us. This Privacy Policy describes the information we collect from you, how we use it, and the steps we take to ensure it is protected. By using our website, you agree to the collection and use of information in accordance with this policy.

We do not share your personal information with third parties except as described in this Privacy Policy. We are committed to protecting the privacy and security of your personal data.

Information We Collect

When you visit riverrock-casino.ca, we collect the necessary information that facilitates your engagement with our website and improves your overall experience. This information may include:

1. Personal Information: When you register for an account, make a transaction, or contact us, we may collect identifiable information such as your name, email address, phone number, and postal address.

  • Account Registration: Identifiable information needed to create and manage your account.
  • Transactional Information: Details of transactions you carry out through our site.
  • Contact Forms: Information you provide when you fill out contact forms for inquiries.

2. Non-Personal Information: We automatically collect certain information when you visit our website to understand usage trends and enhance the user experience. This may include your IP address, browser type, pages visited, and time spent on our website.

Use of Information

The information we collect from you is used for the following purposes:

To provide, operate, and maintain our website; to improve our website and services; and to respond to your inquiries or service requests. Your personal information also helps us communicate with you about promotions, updates, and other information relevant to your interests.

We may use aggregated, non-personal data for research and analytical purposes to better understand how users are engaging with our website.

Data Sharing and Disclosure

We value your privacy and ensure that your personal information is not shared with third parties except under the following circumstances:

  • With your consent or at your direction, for specific purposes that you authorize.
  • With service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
  • As required by law or legal processes, including to comply with governmental requests.

We never sell, trade, or lease your personal information to outside parties.

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, alterations, disclosures, or destruction. These measures include, but are not limited to, internal reviews of data collection, storage, and processing practices, as well as security protocols to safeguard your data.

While we strive to use commercially acceptable means to protect your personal data, please note that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights and Choices

As a user in Canada, you have certain rights regarding your personal data that include the ability to access, correct, or delete your personal information. You also have the right to object to certain data processing activities.

You can exercise these rights by contacting us at [email protected]. We will respond to your request within a reasonable timeframe.

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us. Your feedback is valuable in helping us enhance and ensure privacy protection on our site.